Shipping policy
Shipping Policy
Order Processing
- Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays).
- Order Confirmation: Once your order is placed, you will receive an email confirmation. Another notification will be sent when your order has shipped.
Shipping Methods and Delivery Times
- Standard Shipping: Delivery typically takes 5-7 business days after processing.
- Expedited Shipping: Expedited shipping options are available upon request, with estimated delivery in 2-3 business days.
- International Shipping: We currently do not offer international shipping.
Shipping Rates
- Shipping rates are calculated at checkout based on your location and selected shipping method.
- Free standard shipping may be offered on orders over a certain amount, as advertised on our site.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email. You can use this to track your package on the carrier’s website.
Shipping Delays
- Please note that shipping times are estimated and may vary due to factors beyond our control, such as weather conditions or carrier delays.
Lost or Damaged Packages
- We are not responsible for lost or stolen packages once they are confirmed as delivered by the carrier. However, please reach out to us at info.hhazardd@gmail.com if there are issues with your order, and we will do our best to assist.
- If your package arrives damaged, please contact us within 48 hours of delivery, including photos of the damage.
Incorrect Shipping Information
- Please ensure that your shipping address is entered correctly at checkout. If you realize there’s an error, contact us immediately at info.hhazardd@gmail.com. We are not responsible for undeliverable packages due to incorrect information provided at checkout.